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Who are we?
� In the MT industry since 1999
� Presence in Coimbatore and Bangalore
� 485+ in-house staff strength
� 250+ home-based MTs and proofers.
� Head office in Boston, USA
� Executing 2.4 lac lines/day
� Out sourcing business to 10 companies across the
nation
� Have a 50-agent call center
� Recruiting nurses to American Hospitals.
� Billing and coding operations just started.
� Insurance processing to start soon.
What are we expecting from a company for work to be outsourced?
1. Company should be already into MT business at least for the past 1 year.
2. Company should have a spare capacity of at least 5000 lines to
start with.
3. We do not outsource work to Bangalore- and Coimbatore-based MT companies as we already have our presence there.
4. Should be capable of uploading all work directly to the client from day #15; only two weeks cushioning is given from our side.
5. Should be compulsorily working 24 x 7, including Saturdays, Sundays, general holidays, etc., including night shifts; the volume flow does not decrease on weekends, which is a standard in our industry.
Nature of work that we intend to outsource:
� This work has to be executed online. This is NOT FTP-based work where you receive voice files and send the transcripts back.
� Each machine/user has to be online when working on our software. You CANNOT work in Microsoft Word and then cut and paste it into our software.
� Each and every ID provided to you would require to be updated to us with their profile and designation.
� Different privileges are set for editors/QA and MTs for each ndividual, depending on their capabilities, including for
proofers.
� Capable MTs will be given privileges to upload work directly to the client.
� Proofers will have to get direct submission privilege within 15 days of starting the work, without which you will be penalized and/or put on probation and/or terminated.
How to go about once selected?
Would need to come down to Bangalore for a presentation/induction of our software platform that would be as follows for any vendor who has been selected in the quality test run:
1. Duration could be 1-2 days depending on the personnel's performance and understanding on day one of induction.
2. The person has to be the lead from production with MT background who would require to go back and educate the team dedicated to work for Focus about the platform and day-day execution.
3. The person coming here would have to transcribe/edit at least 4-6 files during the orientation program to better understand the platform and get all concerns/queries addressed on executing live jobs.
For any more concerns/clarifications, please contact:
Name: T.N. Raju, CMT
E-mail ID: [email protected]
Hand phone: 98453-57689
Land phone: 080-2552-8222 (direct)
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Contact Details
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Posted on
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01-04-2004
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Name
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T.N. Raju, CMT
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Address
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Focus Infosys
#117-120, 2nd Floor
4th Block, 80 Feet Peripheral Road
Koramangala 4th Block,
Bangalore, 560 034,
Karnataka, India
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Phone
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91-80-2552-7231
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Fax
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91-80-2552-8222
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