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We started our organisation in October, 1999. We were one of the pioneers of the country in this field. Initially we had a contract with SBA Technologies, a boston based transcription organinisation which was supposed to give us 50 transcriptionist's full time managed care work from Stentel Inc. We paid a fee of USD 40,000 for that. We trained our workforce for six months and started production in June 2000. Our work was satisfactory. After six months of production, in December 2000, SBA suddenly stopped the work and worse even, didn't pay a single penny for the
work we did for them. We tried to communicate with them but they wouldn't reply and also wouldn't say a word about reimbursing our franchise fee.
Later we came to know that the work stopped because SBA didn't pay Stentel the required franchise fee.
We tried to contact Stentel and other US transcription companies directly for work. But they would not listen to us as we didn't have any reference
(Stentel also did not recognise us as SBA was the contracting party).
For three months we were without any work (apart from the occassional transcription projects). Then we struck another contract with a firm, in April this year, paying a fee of USD 7000 for giving us medical transcription work through its Indian counterpart at a very low rate. After a month of trial work we started production from May and continued for a month and half. Then suddenly they also stopped the work. The same picture here. The middle company didn't clear their payment to the Indian company and we suffered. The flow of work resumed in September after yet another month of trial work (although we had already reached the desired level of accuracy and TAT) and continued till the middle of this month. We were
supposed to receive 800 lines of work per day initially, going upto 5000 lines per day after six months. But that never happened. The average volume
of work was 500 lines per day. Futhermore, regarding payment, we received only partial payment for the work we did for the month of May and they are
dilly-dallying to give us the payment for the rest of the months.
Now we are desperate. PLEASE HELP US. After two years of bearing the expense from our pockets, we are now on the verge of closing the facility
down. Please help us by giving us an opportunity to prove ourselves. We are willing to work as low as 3.5 cents per line and under any terms and conditions, but please give us regular flow of work and regular payment.
We could start with 500 lines per day and gradually grow, if it is found mutually acceptable. For your information we have worked on MT files relating to orthopaedics and cardiology and we reached an accuracy level of 98% with a TAT of 8 hours.
I would appreciate if there is anyone who would wish to outsource a portion of their MT work to us. Please note that we are not in a financial position to pay any franchise fee.
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Contact Details
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Posted on
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26-11-2001
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Name
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DataTrek Limited
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Address
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8/1 Aurangazeb Road
Block A Mohammadpur, Dhaka, Dhaka, 1209, Dhaka, Bangladesh
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