Profile
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Incorporated in 1992 as an offshoot of Kriya Systems with headquarters in Virginia, HealthScribe currently has an annualised turnover in excess of US$ 30 million, and is among the three largest players in the Medical Transcription industry in the US.
A pioneer in the Medical Transcription industry in India, HealthScribe India Pvt Ltd commenced operations in Bangalore in 1994 and was the first Medical Transcription Company in the country to provide both training as well as employment to medical transcriptionists.Today HealthScribe caters to a customer base of more than 90 hospitals.
The company has its headquarters and a large operational facility at Bangalore with a second unit in Coimbatore.It also has several production partners located at Bangalore, Mysore and Trivandrum.
With an employee base of over 1600 people, 75 per cent of which comprises college graduates, HealthScribe services reflect the maturity of education. Our unstinting focus on training adds a vital edge to our services to ensure that our customers get the very best.
The Indian team is supported by a marketing team in the USA responsible for marketing and customer interaction, as well as by a strong technology maintenance and development group.
The strength of our senior management, drawn from various sectors for their expertise and experience, is compounded manifold by as many as 40 in-house doctors providing insights from the healthcare domain.
HealthScribe offers comprehensive business process outsourcing solutions for the healthcare sector. A pioneer in the industry, exceeding customer expectations for over a decade, our expertise promises you efficiency, consistency and value for your money. We believe in customer delight. We are a process-based company which has been ISO-9001: 2000 certified. We ensure the highest levels of security in all our processes.
HealthScribe is India's largest and most professionally run Business Process Outsourcing company focused on the healthcare sector. With proven credentials and state of the art infrastructure, over the last 10 years HealthScribe has built a reputation for quality service and consistent delivery.
HealthScribe India Pvt Ltd stands out in the industry for reliability and unwavering commitment to quality. To ensure customer delight, we:
- Understand customer expectations.
- Develop internal quality standards to exceed customer expectations, which encompasses product quality, timeliness of delivery, and promptness in service.
- Develop processes and standardize.
- Put in place process audit and content audit to ensure quality output.
- Employ lead measures for quality control
Our customers can rely on our accuracy, speed and consistency. These key differentiators together with our:
- technological prowess
- stringent training
- retention policies
- workflow scheduling
help us maintain our leadership position in the face of intense competition in one of the fastest growing sectors in the country today.
Our people are at the heart of our service quality, as we truly believe that our success lies in a happy and satisfied workforce. HR policies that compare with the best, integrating work with fun, take special care to ensure that each employee feels respected and cared for.
High-tech infrastructure woven into a clean, bright and focused work environment promises customers commitment and consistency from our people. Open door management practices remove bottlenecks to facilitate quick problem solving. Long term training and support programs integral to our focus on quality, ensure success for our employees and our company.
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