Key Facts:

- Incorporation:1996
- Offices: India, USA & The Netherlands
- Compliance: HIPAA, ISO 9001:2000, CMMI Level-4 certification in process
- Partnerships: IBM Global Premier Partner, WYSE
- MT Capacity: 20mn lines per annum (ramp up to 30mn lines by end of 2006)
- Team: 220 Transcriptionists; 3 shifts - Locations: Bangalore & Mysore, India
- TAT - 24 & 12 hrs (Normal);4 or 8 hrs (Optional)
- Operations 24X7X365
- Web: www.comat.com
- Contact: KARTHIK B
(Cell: +91 98807 15592)

Overview:


Established in 1996, Comat has offices across US, Europe and Asia. Comat is one of the pioneers in the area of Medical Transcription. Since 1998, we have been the only partner for the world's second largest Healthcare BPO to provide Medical Transcription services in India. Our MT team has an excellent grasp of both the ICT as well as healthcare domain expertise. In addition, our transcriptionists are proficient in handling all the complexities and requirements of major areas of MT including Cardiology, Emergency Reports and Operative. This has helped us to meet and exceed all quality, capability, TAT and other customer requirements.
With teams working in two locations, we mitigate risks associated with natural disasters or other events that are outside of our control and thus we have been able to provide services par-excellence to our customers.
Our focus on the MT process and delivering quality has put Comat among the leading MT vendors in India. A copy of Business World Article on Healthcare BPOs in India is available for download at our website.
Comat is a recipient of Red Herring Magazine�s Asia 100 award in 2005 and Stockholm Award in 2002. In 2005, Comat received recognition from Intel as the Highest Quality Vendor for our work.

Infrastructure:

- 50,000 square feet across independent buildings
- 24 x 7 security with ID only access
- 2 MBPS leased Internet circuit with a dual 128 KBPS ISDN backup
- Power backup: 3 hour redundant UPS, further backed up by 125KVA diesel generator
- CAT 6 networking with 1Gbps switched to the desktop

MUST READ:
Article on HealthCare Outsourcing that appeared in "Business World":
"HEALTHCARE BPO: CRACKING A MATRIX"

This article is a must read for all companies/individuals who wish to work with Healthcare BPO's based out of India. The article provides comprehensive insights on the various facets of Healthcare BPO operations alongwith a list of Top Healthcare Service providers.

Please write to us to receive a copy of the same