COMPANY PROFILE


Introduction:

We introduce ourselves as a reputed North Indian company in IT-enable services catering our services successfully to our clients in US specializing in the field of medical transcription for the past 3 years.

Our company is run by two directors who are engineers and with their vast
expertise in their field and their stronger dedication towards quality management, they have set examples for other entrepreneurs to follow their footsteps.

Infrastructure:

Techno Noble Infoway Limited is located in the heart of Chandigarh, Punjab covering an area of more than 1200 ft, which is further bifurcated into specialized units, likewise, a server room, a production hall, a training hall, cafe, front office, general manager office, and Directors� office.

Our production hall is centrally air-conditioned with 3 workstations, which are further incorporated with latest electronic softwares and Internet facility, which is big aid for confirming medical words, etc.

Server and Nodes:

Our main server specifications:

1. Windows NT
2. P-III
3. 1 GH
4. 256 RAM
5. 20 GB HDD
6. Fast-speed Internet connection for transmission services.
7. VPN(Virtual Private Network)

Thirty nodes of workstations are connected with our main server with the following specifications:

1. Windows NT.
2. P III.
3. 128 MB RAM.
4. Connected with Internet.




Capacity:
With the above-mentioned norms, we have a capacity to produce around 50-10000 lines per day. Presently we are handling around 5000 lines per day producing with desired quality rate, which is 98-100%, which is relevant to clients� satisfaction.

The professionals:

Our team comprises of 20 professionals who are working in this state-of-the-art facility.

1. Medical Transcriptionists: 10
2. Quality Analysts: 06.
3. Supervisors: 03
4. Senior Proofreader/Doctor: 01.



Experiences:

All our MTs/QAs have a vast experience in their respective fields, which ranges from 1-2 years. They have an ability to produce 500-700 MT lines per day, claiming an accuracy level of around 92-95%.

Our QAs got extensive training from faculty in US, holding an experience of more than 2 years, claiming an accuracy level of above 95-98%.

The Supervisors and Proofreaders have a great expertise of more than 3-4 years. Being masters in their specialty, they have a caliber to handle any kinds of reports with the maximum accuracy required.


Going through all these hierarchy levels of quality check, we intend to give the maximum level of accuracy, which is 99-100%.




Specialties:

We offer our services in the following categories:

a. Cardiology.
b. Gastrointestinal/Genitourinary.
c. Obstetrics/Gynecology.
d. Neurology.
e. Orthopedics.
f. ENT.
g. Psychiatry.
h. Radiology.

Reference Material:

We have all the required reference material for each subject with their electronic CD-ROMs, which are embedded in each of the nodes.

File Players:
DVI, FTP(File Transfer Protocol)

Rates:
We offer competitive rate of around 5 cents (not negotiable) per line.

TAT for normal and Stat reports:

The normal turn around time is 24 hours.
We do offer services for Stat reports; the rates of which are a little more than those of normal.


Confidentiality and Secrecy:

Neither of our any node has access to the main server. Our personnel sign the confidentiality agreement with the company before we hire their services.

Commitment and Claim:
Since we strongly believe in long-term relationship, we commit quality work and thereby claim to maintain the standards consistently throughout our business tenure.

Free Trials:
We can immediately take up 500-1000 lines per day for trials for a period of 1 week.


Contact Us:

Directors:

1. Mohan Goel

2. Vikas Goyal


Address: S.C.O 145, Sec: 17-C
Chandigarh (Punjab), India
Ph:- 91-172-702154
Fax:- 91-172-701485