Profile
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Rapid Care Transcription (P) Ltd is a Medical Transcription Company, serving Doctors, Clinics & Hospitals in the US since 1999. The Group has a capacity to handle about 25,000 lines per day (4 million lines per year) and is currently operating at 60% of its capacity. The salient features of Rapid Care's services are:
� Has maintained 98.5%+ accuracy with existing clients. Has a 3-tier Quality team which comprises of Senior Editors and QA personnel. Excellent reference of existing clients can be made available on request.
� Handles different specialties (Cardiology, Orthopedics, Radiology, OB/GYN, GI/GU, Medico-legal cases, Neurology, Rehabilitation etc.). Can handle a variety of reports, formats and templates.
� Offers quick turnaround times (4 to 16 hours) based on the nature of the reports and the requirements of the clients. Voice files received before 9 p.m. (Eastern Time), would be delivered at 9 a.m. the following day (Eastern time).
� Provides toll free 1-800 line (or hand held dictation system) to facilitate quicker dictation & faster turnaround. Main Server is located in NJ. Can also work through Clients' FTP sites.
� Assures total Data confidentiality ; All data received and produced are completely secured
- Data maintained on Server only for 48 hours, unless otherwise required by clients.
- Access to Server room restricted to only 4 key personnel.
- Server password known only to 2 top personnel and is changed often.
- Employees sign agreement of secrecy with the Company; violations invite serious action.
� Has in-house training center with competent faculty, which strengthens its human resources base & builds up perfect skills for the Transcriptionists, Editors, Proofreaders and QA personnel.
� Deploys rugged hardware & reliable software for tracking work progress and for monitoring individual staff performance. Software optimizes work flow and enhances worker efficiency.
� Has 512 kbps Leased Line with adequate back up, for quick, complete and reliable data transfers.
� Offers 24-hour help-line for impeccable, personalized client service at unit level.
� Operates on highly professional lines ; promoters have excellent business experience for over 5 decades and are fair, ethical and transparent in their operation.
� Works on very competitive pricing, based on volumes, offers full value for money to clients. Additional discounts can be negotiated for back log work requiring relaxed TAT.
� Is willing to do trials of up to 100 mins of dictation, to reinforce clients confidence and comfort.
� Capacity expansion: Existing production capacity can be expanded in short notice from the client.
� Front Office in Nashua, NH and Boca Raton, FL to provide front end support to the clients 24/7
� Contact: Venkat Laxmanan at 91-98410 18345 or 91-44-8231445/6.
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