Lawkim has always been well known in its niche area as �The best motor makers for the Appliances companies� for last four decades. It is an associate company of the Godrej family. The association with Godrej has provided Lawkim with best brand equity and inheritance of customer services values.

The ever-changing business landscape of opportunity has provided the impetus for Lawkim to turn a new page by positioning itself in the enabled services area of Information technology.

We at �LITES� (Lawkim IT Enabled Services) have ensured an end-2-end approach towards IT enabled services with passion for quality, uniqueness in positioning the customer services model, business focus covering the full gamut of Customer relationship management and developing the right people skills to delight our customers.

Medical Transcription Services - LITEScribe

LITEScribe is our unique and scalable medical transcription service model, enabling us to respond quickly and effectively to our client's needs. The solution provides strategic advantage to our clients through quality of people, process and technology.

LITEScribe proposes the following services maturity model:
Start with basic transcription services, Grow to a specialized and critical reports� center. Graduate to insurance claims processing and medical billing service provider and attain the peak in the value chain of healthcare services through data management services for healthcare units.

Services' Proposition:
LITEScribe proposes the following as basic understanding with the clients in terms of the transcription services:
- Specifics of origination and characteristics of data from the hospital
- Kind of reports
- Growth Opportunity in terms of claims processing, billing etc.
- Mechanism of uploading and downloading of the data
- Expected Turn-Around Time and accuracy levels
- Quality metrics expected by the client
- The time frames the client looking forward to initiate this outsourcing

LITES Approach
- Our USP and brand value of good quality.
- Start with smaller number of lines and quick ramp up
- Provide appropriate piloting to provide the client with outputs, which can be checked for Quality, accuracy and turn around time ensuring the necessary fit for further interaction.

LITEScribe billing
The client billing would be based on the following factors:
- Type of report � Specialized reports like cardiology would demand a higher rate per line
- Expected Turn-Around Time (TAT) � Critical reports to be provided in less than 12 hours demand a special rate / line
- Accuracy level achieved

Key capabilities
- 25-seat facility with ramp up to 50 seats (Capacity of 10000 lpd)
- 2 � shift operability
- Capacity to deliver 8 MM lines per year).
- 2000 sq. Ft facility with dedicated high speed access to internet
- NT based workstations in LAN enabled with workflow and dictation play control software along with printers and backup servers
- Team consists of transcriptionists with experience of more than one and half years, proofreaders and editors worked with industry best for more than 3 years
- AAMT guided process
- Average delivery of 400-500 lines per transcriptionist per shift
- Commitment to Turn Around Time and Accuracy (> 98%)

For details contact:
Mr. R. Swaminathan Iyer
Manager - Business Development
Lawkim Pvt. Ltd
Chitalsar, Manpada, S. V. Road, ]
Thane - 400 607